Japan improves employee satisfaction and workplace environment in Vietnam

Thursday, 15/03/2018 12:35
(CPV) - The final seminar of the “The improvement of employee satisfaction and work environment” project was held on March 14th in Hanoi.

The JICA Partnership Program (JPP) project has been funded by the Japan International Cooperation Agency (JICA) and implemented in and around Hanoi area by the Japan Productivity Center (JPC) and the Vietnam National Productivity Institute (VNPI), since May 2016. It is expected to be completed by this May.

At the seminar, presentations on the concept of Workplace Improvement & Satisfaction of Employees (WISE) were made by the four companies which showed the changes in employee satisfaction and productivity. Real stories on the challenges the Vietnamese companies had to face while applying the Japanese know-how as well as experiences in increasing employees’ satisfaction level and productivity were also introduced.

Photo: Quynh Anh/JICA
The project aims at improving the workplace environment, business management and developing solutions for common industry problems. As an output of the project, VNPI is scheduled to build a framework for implementing the Leader Training program by themselves.

As of the 1st quarter of 2017, the project had supported 12 companies to improve their actual employee satisfaction and productivity, thus helping to change the mindset of both the employees and the managers.

Mr. Nguyen Van Tuan - CEO of Binh Minh TMC Co. Ltd, one of the participating companies said that this project has dramatically improved human resources in both quality and quantity, also enhanced workers’ thinking ability during production process. As a result, his company’s revenue has been increased by 10% and the average working productivity is 10% higher than pre-project level.

Almost of Vietnamese companies, especially small-scale enterprises are seriously facing the lack of knowledge of practical consulting skills and human resource that could help the improvement of business and workers’ welfare.

Next, the “WISE” concept is expected to be widely recognized and the program which trains leaders who initiate and realize the concept will be developed and disseminated by the Vietnamese side.

“The project also provides training to the core members who work in human resources development aiming at promoting the quality and productivity in Vietnam. I do believe, in the near future, Vietnamese enterprises will receive high-quality support and consultation by “Made in Vietnam” experts”, said Mr. Kobayashi Ryutaro, Senior Representative, JICA Vietnam Office.

Participants agreed that improvement of the working environment and increasing labors’ satisfaction is very important for Vietnamese enterprises which are facing the limitation in terms of capital, technology and human resource. The standards and implementation methods for surveying labors as well as tools kit for improving labors’ satisfaction have been formulated./.

JPP is a grass-root technical cooperation program implemented by JICA to contribute to the social and economic development of developing countries at the grass-roots level in collaboration with Japanese NGOs, Japanese local governments, Japanese universities, and public corporations, to utilize their accumulated knowledge and experience in assistance activities with the objective of bringing direct benefits to the local people of developing countries.

 

ATP

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