A medical worker collects samples for COVID-19 testing (Photo: VNA)
The survey, conducted from February 24 to April 14 by the Latana research firm in collaboration with the Alliance of Democracies, covered more than 50,000 people from 53 countries and territories which make up over three-fourths of the global population.
It indicated that most of people around the world are becoming less satisfied with their governments’ response to COVID-19. The global average satisfaction is 58 percent.
Vietnam tops the list with 96 percent, followed by China (93 percent).
The average satisfaction in Asia, 75 percent, is significantly higher than in Europe (45 percent) and Latin America (42 percent), according to the survey.
Vietnam Airlines allows free ticket change, refund amid COVID-19 resurgence
National flag carrier Vietnam Airlines allows free-of-charge ticket change and refund for travellers with confirmed seats and departure date due to the complexity of the latest COVID-19 outbreak, reported VNA.
Illustrative photo. (Source: VNA)
Passengers can receive a full refund or change their travel time in case of long flight delays, cancellation or early departure. It is also applicable for those requested to undergo quarantine or affected by lockdowns or travel restriction rules imposed by the government or other causes of force majeure, according to the airline.
The policy only applies to flights within Vietnam.
For tickets issued in booking offices, travellers are advised to contact the office where their tickets are issued or as an alternative, they can fill in form for Refund, Rebook requests at https://www.vietnamairlines.com/vn/en/support/customer-care/email-us.
For tickets issued on Vietnam Airlines websites/app, travellers are advised to send requests to Vietnam Airlines customer service centre through onlinesupport@vietnamairlines.com or fill in Refund, Rebook requests at https://www.vietnamairlines.com/vn/en/support/customer-care/change-refund.
The carrier is strictly enforcing preventive rules against the COVID-19, including requiring flyers to fill out health declarations and undergo a temperature check prior to boarding and refusing to transport passengers with suspected symptoms.
Retail sales, service revenue hit 73.5 billion USD in four months
The total retail sales and service revenue surged 10.02 percent year-on-year to 1.695 quadrillion VND (over 73.5 billion USD) in the first four months of 2021, according to the Ministry of Industry and Trade (MoIT).
At a supermarket (Photo: VNA)
According to VNA, retail sales of goods in the January-April period were estimated at over 1,352.7 trillion VND, up 9.8 percent against the same period last year.
Increases were seen in the sales of textiles (up 11.8 percent), food and foodstuff (up 11.5 percent), vehicles (up 11.1 percent), and cultural and education products (up 9.5 percent).
Revenues from accommodation and catering services in the four-month period was estimated at 164.5 trillion VND, up 10.1 percent year-on-year./.