Hanoi seeks measures to solve tourism industry workforce shortage

Monday, 05/08/2024 14:44
(CPV) - Hanoi has carried out measures to solve a shortage of human resources in the tourism sector while it is strongly recovering.
A tour guide is introducing to tourists at Hoa Lo Prison relic site (Photo: PANO)

In the first six months of this year, the capital city welcomed about 14.05 million visitors, including 3.14 million foreigners, respective rises of 13.7% and 52.6% year on year.

Total earnings from tourism activities were estimated at 55.38 trillion VND (2.17 billion USD), up 22.8% year on year. Many new tourism products are introduced, including night tours in Thang Long Imperial Citadel, Hoa Lo Prison, Vietnam Literature Museum, Van Mieu - Temple of Literature and Ngoc Son Temple.

At the same time, the municipal Department of Tourism has strengthened cooperation with other localities in developing tours and routes such as the Hanoi - Ha Nam - Ninh Binh spiritual - cultural route, as well as Hanoi - Son La and Hanoi - Lao Cai - Lai Chau exploring tours.

However, the city has faced difficulties in both quality and number of human resources for the sector, especially after the COVID-19 pandemic caused many workers in the tourism sector to switch to other occupations.

The accommodation industry is currently experiencing a labor shortage, which many tourism experts attribute to COVID-19, that resulted in 20-30% of the workforce leaving the industry.

In addition to the shortage of skilled labor, the tourism market is also facing a more important problem, which is a lack of development direction and vision of many tourism businesses, especially among small businesses.

Therefore, agencies and sectors should have policies to support and encourage workers to return to the profession after the crisis caused by COVID-19, and to assist in retraining tourism workers appropriate to the size, level and objectives of the businesses.

The tourism sector needs to seek many solutions to attract quality human resources and encourage them to stay in the profession for a long time./.

BTA

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